We are currently investigating an issue where our Snapshot endpoints are returning stale values, frozen at the previous session's close, for Indices, Stocks, Forex, and Crypto. Aggregates, trades, and quotes for these assets are unaffected and continue to update in real time. Updates to follow.
Posted Jul 15, 2026 - 10:18 EDT
This incident affected: Stocks (Market Data REST Endpoints, Reference Data REST Endpoints, Market Data WebSocket Channels, Market Data Flat Files), Options (Market Data REST Endpoints, Reference Data REST Endpoints, Market Data WebSocket Channels, Market Data Flat Files), Indices (Market Data REST Endpoints, Reference Data REST Endpoints, Market Data WebSocket Channels, Market Data Flat Files), Forex (Market Data REST Endpoints, Reference Data REST Endpoints, Market Data WebSocket Channels, Market Data Flat Files), Crypto (Market Data REST Endpoints, Reference Data REST Endpoints, Market Data WebSocket Channels, Market Data Flat Files), and Futures (Beta) (Futures Flat Files).