Increased Latencies and Timeouts from REST APIs

Incident Report for Massive Inc

Resolved

This incident has been resolved.
Posted Jun 03, 2026 - 12:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 03, 2026 - 10:56 EDT

Investigating

We are currently investigating this issue.
Posted Jun 03, 2026 - 10:03 EDT
This incident affected: Stocks (Market Data REST Endpoints, Reference Data REST Endpoints, Market Data WebSocket Channels, Market Data Flat Files), Indices (Market Data REST Endpoints, Reference Data REST Endpoints, Market Data WebSocket Channels, Market Data Flat Files), Forex (Market Data REST Endpoints, Reference Data REST Endpoints), Crypto (Market Data REST Endpoints, Reference Data REST Endpoints), and Futures (Beta) (Futures REST Endpoints).